Frequently Asked Questions
What does StreamPC do?
We make true Cloud Computing – Streaming your Computers from the Cloud (aka Desktops as a Service (“DaaS”) or “CloudPC’s”) – easy and accessible for every business. Our patented technologies make Streaming your PC’s easy and more affordable, automating your Set Up, Onboarding and Security Best Practices. StreamPC – the markets only complete Cloud Computing Solution – is the best way to protect your Business against today’s Cyber threats.
If my Computer is Streamed from the Cloud, what do I Work On?
We love this question – Anything Device you Want! Our CloudLock™ software turns every computing device, laptop or desktop (yes, even your MAC or IPAD) into a secure access point for your StreamPC. It’s plug and play easy. New Business? No computers? No problem! We have CloudLock devices ready to go for free with our three (3) year Subscription. Never buy or manage computers again. Plug in, turn on, login. It’s that simple.
Why is the Security So Much Better in the Cloud?
Cyber criminals attack most often through your local computer (your normal desktop/laptop). That is what they know, it’s what easiest for them. Data stored on end point devices like your old computer create risks, access points to attack. StreamPC eliminates those attack points, moves all your computing and data to the Cloud away from cyber criminals. Your StreamPC looks and feels exactly the same, but it’s not, it’s way better! While you focus on your Work, StreamPC protects you against ransomware, viruses, malware, phishing, and other cyber-attacks with the very best the Cloud has to offer so you don’t have to. We’ve Got Your Back.
What does StreamPC mean for my business?
With StreamPC your business will:
Get Industry Best Security, Flexibility and Compliance;
Get protected against Ransomware and other cyber-attacks with RansomWall™;
Be Remote Work Ready Now – Work Securely Anywhere from Any Device;
Stop managing Data or Documents on employee computers;
Stop worrying about computing compliance (HIPAA, FINRA, etc.);
Give your IT Staff powerful tools to save them time, make them more effective;
Gain Business Continuity and Disaster Recovery capabilities immediately;
Go Greener, Reducing your Carbon footprint and electricity consumption; and,
Save a Ton of Money!
What is StreamPC’s StreamWRX™ Platform?
It’s our patented software platform. StreamWRX automates and simplifies the human capital heavy and very complicated tasks associated with hosting, delivering and managing Cloud Computing (aka CloudPC’s or Desktops as a Service (“DaaS”)), getting all your computing to the Cloud. StreamWRX makes True “All in” Cloud Computing available to everyone, everywhere.
What is a StreamPC Workstation?
A StreamPC Workstation is your computer, your data, your apps and everything else you have always known and used for your business, wrapped and delivered by StreamPC from the Cloud. Whatever you did before will look and feel exactly the same except it won’t be, it will be better. Your StreamPC workstation can be accessed anytime, anywhere from any device.
Can StreamPC help my business be Remote Work Ready?
Yes! Every StreamPC Customer or End User is Remote Work Ready immediately without set up, without managing their “at home” IT. Since all StreamPC network traffic is encrypted and hidden with our CloudLock software, you never have to worry about unsecured or compromised Wi-Fi networks at a home or a coffee shop.
Is support included?
Yes! Every StreamPC Subscription includes Support. No need for You to manage anything.
Is StreamPC HIPPAA/HITECH, PCI, FINRA and SOX compliant?
Can StreamPC help me reply to IT Security & Compliance Audits?
Yes. All StreamPC subscribers can use our proprietary documentation to respond to auditors, compliance requests for all of our Services. Need more assistance? Not a problem, StreamPC’s team of professionals can assist when you need them.
Does StreamPC Include Backups, Failover and Disaster Recovery?
Yes. The StreamWRX Platform automates backup, redundancy and failover for all StreamPC Customers. All StreamPC data centers feature multiple hardware and software redundancies with no single points of failure. Formal Disaster Recovery and Business Continuity plans can be included in your Services.
How do I pay for the StreamWRX Platform?
We are a monthly or annual recurring subscription service calculated on a per user per month basis. Annual Subscriptions are between one (1) or three (1) years, the longer the Subscription, the better the discounts.
Do I need any training or certifications to add or manage users?
No. StreamPC Customers need no technical training or IT skills of any kind.
Is there a minimum number of users required?
Yes! ONE, that’s all. Ok, so maybe that is not really a minimum.
How much storage is included and how much is it to add storage?
Each StreamPC includes 32 GB of individual storage. We can add Document Management and Storage services for your business by person, department or whatever makes sense to you.
Do you include Microsoft Office?
Yes. StreamPC is a Microsoft Partner and we include Microsoft Office (Teams, Outlook and others) and other applications for no additional charge on every StreamPC.
What free apps are included?
Whatever is free and web based already is automatically available. We also include Adobe Acrobat Reader, anti-virus, anti-malware, Chrome, Firefox, Internet Explorer, Slack, Microsoft Teams, Skype and many others. We’ll keep adding more free apps over time and we can add any that your business needs right away.
Can additional Apps be added after we SignUp?
Of course! No worries. During the initial on-boarding, let us know what you need, what you want to make available to your End Users and we will deliver them with your StreamPC. Apps can be added later as well, either way, we’ve got you covered. A one-time setup fee may apply (depending on the third-party App – not us).
Is there an early termination charge?
A customer can terminate a contract at any time if there is a service-related issue that we are unable to resolve. Our Contract terms are typically three (3) year subscriptions.
Will you help my company migrate all users’ docs, email and data?
Yes. We migrate everything for you to get you up and running as quickly as possible.
Is there a Set-up or a Migration charge?
No, not with your paid three (3) year Subscription.
Can you use StreamPC over Wi-Fi or 4G/5G connections?
Absolutely – Mobile Phone Hotspots are a great way to work remote.