Frequently Asked Questions

What does StreamPC do?

StreamPC’s new holistic computing platform quickly provisions secure cloud-based Windows workstations with the apps and shared document access your employees need then gives each user a free CloudLock Laptop that only accesses their cloud desktop over an encrypted connection without the possibility of sensitive data or documents ever residing in their homes or on any local PC. StreamPC’s propriety method of application packaging and delivery gives you the most-secure computing platform in the world protecting against ransomware, viruses, malware, phishing, and other cyber attacks. StreamPC’s CloudWRX platform eliminates the need for PC workstation management freeing your IT staff to work on mission-critical IT projects.

Why would I want an StreamPC solution for my business?

With StreamPC your business will:

  • Save money on total IT spend by reducing or eliminating local IT costs
  • Never have to buy or maintain another desktop PC or laptop again
  • Automatically be protected from hacks, viruses, malware, phishing, and ransomware attacks.
  • Never worry about sensitive documents residing on an employee’s laptop or PC
  • Gain access to previously unaffordable enterprise-grade security features
  • Stop worrying about regulatory compliance (HIPAA, FINRA, etc.)
  • Always have high-performing, updated, secure, and maintained PCs and IT infrastructure
  • Enjoy higher employee productivity
  • Gain greater business continuity and disaster recovery capabilities

What is StreamPC’s CloudWRX Platform?

The CloudWRX Platform is our proprietary software platform that is changing the distribution model for Computing, Apps, Data Security and technology in general. CloudWRX automates and simplifies the tasks associated with migrating our Customers Computing, Apps & Data resources to the Cloud. CloudWRX makes the future of computing, the very best of the Cloud available to everyone, everywhere.

What is a StreamPC Workstation?

An StreamPC Workstation looks and acts just like a familiar PC or laptop running Windows with the same access to websites, documents, and applications you’re used to. However, with StreamPC, your entire work computer runs inside of our secure cloud. This means you access and use your fully supported business computer anytime, anywhere from any mobile device because your Windows PC lives in the Cloud.

Can StreamPC help my employees work from home more easily?

Yes! StreamPC is the quickest way to securely enable remote work from any location on any network. Just give each employee a CloudLock device, or have them install the StreamPC app on their own Windows or macOS device – then they just need to log in to gain access to all of the applications, data and documents needed to do their jobs. Since all communication with StreamPC’s data center is encrypted you no longer have to worry about unsecured or compromised Wi-Fi networks at a home or coffee shop. Since no documents are ever stored on a local device, there’s no need to be concerned about sensitive documents being compromised if a device is lost or stolen.

Is support included?

Yes! With StreamPC, you’ll never need to pay extra for support. We manage your workspace for you, so you don’t waste time or money managing your own IT. Our support team is committed to your business. We’ve got you every step of the way because our CloudWRX Platform manages everything from your End Points to our Data Centers, so you don’t have to. Everything else that pops up is eagerly addressed by our Customer Help Desk.

What security features are included?

Our CloudWRX Platform is the best way for businesses to secure their Computing & Data Resources. All customer data, computing and email communications are secured behind our firewalls in Enterprise Grade Data Centers. StreamPC strives to eliminate Customer Data from local computers and other end points to keep it away from bad actors or good employees who make honest mistakes. If you compute locally on your desktop, laptop or mobile device, you are not secure and you are putting your business unnecessarily at risk. All StreamPC Customer Data is protected with Encryption whether in transit or at rest in our Data Centers. StreamPC offers secure app delivery using our proprietary packaging technology to prevent hacks, viruses, malware, phishing, and ransomware attacks.

Is StreamPC HIPPAA/HITECH, PCI, FINRA and SOX compliant?

Yes.

How can StreamPC increase my security and help me comply with specific regulations important to my business or industry?

Small businesses face the dilemma of needing expensive, enterprise-grade security, compliance and cloud infrastructure without having the time or budget for these resources. Small businesses disproportionately over-spend because they have the same security and compliance requirements as their Enterprise sized competitors. StreamPC’s holistic computing platform levels the playing field for small businesses by providing access to enterprise-grade resources at small business prices. IOXO customers spend less, waste no time on IT and get the same Security, Computing and Cloud resources as Fortune 500 companies.

Why is it better to have all of my apps, data, documents and workstations in your Cloud?

StreamPC can ensure your business is disaster-proof and can continue without disruption when others can’t. When your business runs on our CloudWRX Platform, a local disaster at your office building or in your City won’t affect your Computing, Data or business continuity. Once you know your employees and their families are safe, your business can get back to work from home or any other another location in minutes.

How does your software manage backup, failover and disaster recovery?

The CloudWRX Platform automates backup, redundancy and failover. All StreamPC data centers feature multiple hardware and software redundancies with no single points of failure.

How do I pay for the CloudWRX Platform?

The CloudWRX Platform is a subscription-based service, so there are no large up-front PC or laptop hardware expenses, and you only pay a fixed low monthly fee per End User. With StreamPC you’ll never have to buy, provision, maintain, update or manage another computer or laptop workstation again.

Do I need any training or certifications to add or manage users?

No. StreamPC Customers need no technical training or IT Resources of any kind. Even your CEO can manage users with the CloudWRX Platform!

Is there a minimum number of users required?

Yes! ONE, that’s all. Ok, so maybe that is not really a minimum.

How much storage is included and how much is it to add storage?

StreamPC includes 32 GB of individual storage for each End User or “Seat.” We also can provide shared storage accessible by all of your employees or on a per department basis.

Do you include Microsoft Office?

Yes. StreamPC includes Microsoft Office and many other applications for no additional charge on every desktop.

What free apps are included?

Adobe Acrobat Reader, anti-virus, anti-malware, Chrome, Firefox, Internet Explorer, Slack, Microsoft Teams, and Skype. We’ll keep adding more free apps over time and we can add any that your business needs right away.

Can additional Apps be added to the CloudWRX Platform?

Of course! No worries. During the initial on-boarding, let us know what you need, what you want to make available to your End Users and we can deliver them. Apps can be added later as well, either way, we’ve got you covered. A one-time setup fee may apply (depending on the third-party App).

Do you have a 30-day money back guarantee?

Yes. We offer a full money back guarantee.

Is there an early termination charge?

A customer can terminate a contract at any time if there is a service-related issue that we are unable to resolve. Our Contract terms are typically three (3) year contracts.

Will you help my company migrate all users’ docs, email and data?

Yes. We are committed to your security and getting you up and running as quickly as possible. One of the features that makes our CloudWRX Platform stand out is that we will automate and manage the migration process for you with no up-front costs.

Is there a set up charge?

No.

What devices work with StreamPC to allow me to interact with my Workstation?

We have designed and built our very own CloudLock laptops and desktop units which work best for a clean, elegant computing experience. The desktop unit allows you to plug in the exact monitor, keyboard and mouse you’d like to use. The CloudLock laptop has a built in 13.3-inch display. CloudLock devices require no set up or local maintenance of any kind – just turn in on and sign in with your StreamPC account information. Want to keep and those new computers you just bought or allow employees to work from personal devices? No problem, just install the StreamPC app on your Windows or macOS devices to have the same experience on a CloudLock device.

Can you use StreamPC over Wi-Fi or 4G/5G connections?

Absolutely.

Let’s Get Started

Ready To Evolve Securely?